Privacy Policy

At Ore’s Intercontinental Store Ltd, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, shop in-store, or use our services.

1. Information We Collect

We may collect the following types of personal data:

Contact Information: Name, email address, phone number, and delivery address.
Order Details: Items purchased, payment method, and transaction history.
Website Usage Data: IP address, browser type, pages visited, and interaction patterns.
Customer Service Interactions: Any correspondence you send to us, including queries, feedback, or complaints.

2. How We Use Your Information

We use your personal data to:

Process and fulfill your orders.
Deliver products to your address across the UK.
Provide customer support and respond to inquiries.
Send you order confirmations and relevant updates.
Improve our website, products, and customer experience.
Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or trade your personal information. However, we may share your data with:

Delivery partners to fulfill orders.
Payment processors to complete transactions securely.
Service providers who support our operations (e.g., website hosting, analytics).
Authorities or regulators if required by law.

4. Data Security

We implement appropriate security measures to protect your personal data. This includes encryption, secure servers, and access controls to prevent unauthorized access.

5. Your Rights

Under the UK GDPR and Data Protection Act 2018, you have rights to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Object to certain types of data processing.
Withdraw consent (where applicable).

To exercise these rights, please contact us at oresintercontinentalstore@gmail.com.

6. Cookies

Our website uses cookies to enhance your experience and collect anonymous analytics data. You can adjust your browser settings to decline cookies if you prefer.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Ore’s Intercontinental Store Ltd
324 Southcoates Lane
Hull, HU9 3TN, UK
Phone: 07399026344
Email: oresintercontinentalstore@gmail.com