FAQ’s

What is our mission?

At Ore’s Intercontinental Store, our mission is to bring the world closer through food. We are passionate about offering high-quality, authentic groceries and delicacies from Africa, the Caribbean, Asia, and beyond. Whether you’re craving a taste of home or exploring new flavors, we’re here to serve you with products that celebrate culture, tradition, and global unity. We’re not just selling food—we’re sharing heritage.


I just placed an order. When will it be delivered?

We aim to process and dispatch your order as quickly as possible. Most orders are shipped within 2-4 working days after confirmation. You will receive tracking details once your order has been dispatched so you can follow its journey to your doorstep.


What countries or regions do you deliver to?

Here’s content tailored for your store based on your address and delivery services:


Delivery Information

We are based at:

Ore’s Intercontinental Store Ltd
324 Southcoates Lane
Hull, HU9 3TN
United Kingdom

We currently deliver across the UK.

If you’re unsure whether we deliver to your specific area, feel free to contact us at 07534665299 or email us through our website at www.oresintercontinentalstore.com. Our team will be happy to assist you with your delivery needs.


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Can I return an item if I’m not satisfied?

Yes, your satisfaction is important to us. If you are not happy with your purchase, please refer to our Returns Policy on the website or contact us directly within 7 days of receiving your order. Certain perishable items may not be eligible for return due to health and safety regulations.


I have a question that hasn’t been answered. Can you help?

Absolutely! Customer satisfaction is our top priority. If you have any questions or concerns, please reach out to us at charles2407@hotmail.co.uk and a member of our team will respond promptly.